Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
8.5
Location
8.5
Service
8.5
Dining
8.0
Guest reviews
8.2/10
based on 4 reviews
8.9
8.9/10 based on 366 reviews
Arthur
United Kingdom,
October
2023
8.2/10
The hotel offers a spacious and comfortable room suitable for three guests, perfect in case of adverse weather conditions. The location is convenient, within walking distance of key tourist spots in the Gion area despite being on a busy road, which may affect the noise level. The service was exceptionally helpful and stress-free, making our stay hassle-free. However, the dinner options were limited and available only at early time slots.
Rooms
9.0
The room was huge, almost like a small flat, providing ample space for a group of three.
Service
9.0
The service was extremely accommodating and exceptionally helpful, ensuring a stress-free experience.
Location
7.0
The hotel is conveniently located near main tourist sites, although being on a busy road might impact overall noise levels.
Dining
8.0
The dining experience was excellent, offering an unforgettable culinary experience that should not be missed. However, the limited time slots for dinner might not suit late diners.
Facilities
The hotel provided essential facilities for a comfortable stay, catering to basic needs.
Simon
United Kingdom,
August
2023
9.0/10
The hotel is in a perfect area of Kyoto, great for exploring the main tourist attractions on foot. The rooms are spacious and very comfortable for a family of three, but the WiFi could be better. The service was incredibly friendly and helpful, making our stay stress-free. The dining experience was delightful, with delicious meals and a fantastic onsen. However, the WiFi for the Internet was impossible to use, which was a downside.
Rooms
8.0
The rooms were clean and spacious for our family of three, including a toddler.
Service
9.0
The service was super friendly and extremely helpful, from booking our travel to providing recommendations.
Location
10.0
The hotel is located in a fantastic area of Kyoto, close to many tourist attractions and in the Gion district.
Dining
9.0
The dining experience was exceptional, with beautifully laid out meals and a delicious onsen.
Facilities
The facilities were top-notch, providing a wonderful dining experience and a comfortable stay.
Kevin
United States,
June
2023
6.8/10
Staying at this hotel was a mixed experience. The rooms, although a bit overpriced, were comfortable with chairs we could actually relax in, but unfortunately, the proximity to the lobby made using the WiFi impossible. On the bright side, I haven't slept that well in years here.
Rooms
7.0
The rooms were comfortable and had chairs we could actually sit in.
Service
7.0
The service was very helpful and friendly, but the housekeeping entered the room without permission for cleaning which felt intrusive.
Location
8.0
The location was convenient, just a short walk from the central Gion area with easy access to transportation and attractions.
Dining
6.0
The dining experience had nice presentation but limited options that I enjoyed.
Facilities
6.0
Eric
United States,
June
2023
9.4/10
I absolutely loved my stay at this hotel! The room was huge and very comfortable for the 3 of us, and it was a beautiful version of a ryokan Japanese style room. The staff was friendly and super helpful, making our travel stress-free. The location was perfect, near all the main tourist sites in Gion. The dining was delicious, and the dinner must be booked in advance. The facilities were excellent.
Rooms
10.0
The room was huge, comfortable, and perfectly clean with natural light.
Service
9.0
The staff was very friendly and super helpful throughout our stay.
Location
9.0
The hotel's location near all the main tourist sites in Gion was perfect for exploring the area on foot.
Dining
9.0
The dining experience was delicious, and dinner reservations are a must.
Facilities
10.0
The facilities were top-notch and added to the overall enjoyment of our stay.